Privacy

When you order or send an enquiry, we keep your name, phone number and email address, together with what you ordered and any message you write to the kitchen.

We do not ask for an address, a date of birth, or anything else. We do not need it, and what we do not hold cannot go astray.

We use your name to find the right order when you arrive, your phone number in case we need to ring you about the food, and your email address to send a confirmation.

The basis for this is your consent, and that we need the details in order to provide what you ordered.

Avika sees your order. The email is sent through Brevo, a French provider that handles email on our behalf within the EU.

We do not sell your details, and we do not share them with anyone else.

Orders are deleted from our system automatically after twelve months. That happens on its own, not because somebody remembers to do it.

We should be honest that copies may linger for a while. The order arrives as an email to us, and both our inbox and the provider that sends the email keep their own copies and backups. Accounting records must also be kept for as long as Norwegian bookkeeping law requires.

So we do not promise that every last trace is gone the same moment. We promise that we delete what we hold, and that you can ask us to at any time.

Send an email to avika.norway@gmail.com saying you would like your details deleted. If you have the order code, include it and we will find it faster.

We delete the order from our system, remove the email from our inbox, and ask our provider to do the same. You will hear back within 30 days. It costs nothing and you do not have to give a reason.

You have the right to see what we hold about you, to have it corrected, and to have it deleted. Get in touch and we will sort it out.

If you are unhappy with how we handle your details, you can complain to the Norwegian Data Protection Authority.

Our site uses no tracking cookies and no third-party analytics.

Your basket is stored locally in your own browser so you do not lose it while browsing. It does not leave your device until you send the order.